Spare parts management

Make it easy to access and purchase spare parts

The spare parts solution completes the after-sales universe: it allows the customer to purchase parts that meet his needs. With its own back office, it can be integrated into the repair solution or used independently.

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Meeting a dual need
On the one hand the customer in a maintenance or repair action, on the other hand the repairer.
Promoting digital purchasing
Be innovative in the after-sales service to enable online and not only in-store purchases.
Agile repairs
By ordering, preparing and sending the necessary spare parts to the repairer.
Meeting a dual need
On the one hand the customer in a maintenance or repair action, on the other hand the repairer.
Promoting digital purchasing
Be innovative in the after-sales service to enable online and not only in-store purchases.
Agile repairs
By ordering, preparing and sending the necessary spare parts to the repairer.

Refer to

Integrate all information related to your spare parts and accessories catalogue:

  • The basic data (reference, wording, etc.) and the nomenclature of the part
  • Package details: weight, size, etc. ;
  • Equivalent items to offer in case of stock shortage
  • The media
Easily import and manage
your parts database
Your stocks per site

Manage your stocks better

Set up stock management for greater efficiency via :

  • A multi-site and site-based view
  • The definition of a critical stock threshold

This allows you to :

  • Manage sites independently in the case of a multi-site repairer
  • Automatically trigger replenishment and avoid stock-outs

Make it easy to order

Launch external orders in case of lack of stock or insufficient stock. Agile their preparation and dispatch while expanding your possibilities:

  • Grouping of orders by supplier
  • Connectivity available to multiple providers
  • Reception management
  • Guided ordering of parts for end customers
  • White label with a unique solution!
Simplified ordering of your spare parts

Ready to enter the future of after-sales service?

Native Cloud & API-First
Platana includes secure cloud hosting and is API-First.
Secure & RGPD-compliant
Secure & RGPD-compliant
Multilingual & Multi-country
To serve you wherever you are located.

Ready to enter the future of after-sales service?

Native Cloud & API-First
Platana includes secure cloud hosting and is API-First.
Secure & RGPD-compliant
Secure & RGPD-compliant
Multilingual & Multi-country
To serve you wherever you are located.