DIGITAL AFTER SALES SERVICE

Offer your customers a smooth and unique after-sales experience

With Platana, you can offer your customers a unique customer service experience that is 100% digital and 100% friendly.

Talk to one of our experts

Let's free ourselves from constraints

No more long queues: everything is online. Welcome your customers from the comfort of their living room, 24/7.

Promote autonomy

A customer journey that empowers customers, responds to their needs and notifies them of current and future actions.

Strengthen your image

Forget about customer complaints and boost your image with a digital after-sales service in your brand's colours.

Let's free ourselves from constraints

No more long queues: everything is online. Welcome your customers from the comfort of their living room, 24/7.

Promote autonomy

A customer journey that empowers customers, responds to their needs and notifies them of current and future actions.

Strengthen your image

Forget about customer complaints and boost your image with a digital after-sales service in your brand's colours.

White label

Enhance your company's image by offering your customers a totally new digital experience!
Your logo, your sign and your colours will be transposed into a customisable platform. You can take advantage of our solution while respecting your strategic choices.

Customise according to your graphic charter

Simplified process
without customer account

With or without customer area

Give all your customers access to your customer care system and build loyalty! They can easily find out about your digital customer service experience with just their invoice number after an online or in-store purchase.

A range of complete and modular solutions

Workshop repairs, home visits, ordering spare parts or assistance by video call...
Our digital platform meets all your customer needs and makes your after-sales management easier!