repair management

Make your repair business more reliable with digital technology

Easily supervise and industrialize your repairs by digitizing your business! Our SaaS solution is designed for all repair professionals, can be configured for multiple sites, and requires no installation or maintenance: you'll love it, and your technicians will adopt it quickly and easily!

Talk to one of our experts

The benefits of digitizing your repairs

Compliance with procedures and regulations

Digitizing repair procedures makes it possible to track the completeness and reliability of the work performed, and to accelerate the development of technicians' skills in the face of the multiplicity of products and brands they have to deal with, in a changing regulatory environment.

Logistics and procurement efficiency

An efficient repair process requires precise logistics management for the transport of damaged products, spare parts, home interventions, etc.
Digitalization is key to efficient management

Significant financial optimization

Repair can be costly in terms of labor and spare parts. Balancing these costs with the potential benefits of repair can be a financial challenge. Digitization allows you to increase efficiency and generate the data essential for optimal economic management.

Make an appointment with a service expert

A complete, automated tool

for repairs in your workshop or at your customers' homes

Fault diagnosis and confirmation

Spare parts ordering

Quote management for out-of-warranty repairs

Intervention report entry

Access to outstanding loans: take action on urgent cases

Returns management and shipping label generation

Fault diagnosis and confirmation

Spare parts ordering

Quote management for out-of-warranty repairs

Intervention report entry

Access to outstanding loans: take action on urgent cases

Returns management and shipping label generation

Features dedicated to your technicians' roaming :

Rescheduling customer appointments

Entering and validating quotations

Technician tour optimization

Workshop repairs

A back-office designed for your in-house repair teams, independent repairers and/or multi-site repair centers

Home repair

Intervene on customer premises and carry out repairs using your smartphone

Planning a demonstration

Our customers talk about us

"Platana's after-sales and repair solutions are interoperable, which makes it much easier for our technicians to deal with our customers in Norauto centers. The "Repair" solution has enabled us to digitize the repair procedures for our accessories and soft mobility vehicles such as scooters and electric bikes: the benefits are more reliable operations, faster staff training, better visibility of repairs in progress, and improved management of our spare parts. It was very quick and easy for our staff to get to grips with the back-office: adoption of the tool has been a real success!"

Rémi Delcourt

MVC Service Manager

Prize won Platana x Norauto - Les Victoires de la Collab 2024 - The field

Our collaboration with Norauto won
1st prize at the Victoires de la Collab 2024 by the Field
in the Business category, based on innovation and impact.

Back to the event