ADEO transforms its after-sales service

Discover the benefits of digitizing the ADEO Group's after-sales service and the ROI levers of this transformation.

Leroy Merlin transforms
the management of its product recalls

Discover the success KPIs of Leroy Merlin's product recall campaigns & the strategy put in place to achieve them.

Norauto transforms its after-sales service

Mobivia and Platana have joined forces to improve the customer experience, so that it meets the high standards that the group's brands set themselves for their customers, and also to develop the repair business. And that means equipping in-store staff with the right tools!

Leroy Merlin testifies in video

Discover Leroy Merlin's main challenges in managing its product recalls and how they are operated to maximize customer safety, compliance, protection of their brand image and to free up time for in-store staff by digitizing the recall process as much as possible.