ADEO transforms its after-sales service: an operational, financial and social success story

How can we make the after-sales customer experience fluid and omnichannel? How can we reduce case processing time and simplify employee handling? How can you optimize your refinancing rate when you have tens of thousands of referenced suppliers? How can the after-sales service become a lever for reducing carbon impact?
‍
Discover the keys to success for this positive-impact project, in terms of both operational and financial aspects, as well as societal aspects.