Privacy Policy

ARTICLE 1: PREAMBLE
This privacy policy applies to the website: PLATANA
The purpose of this privacy policy is to inform users of the website:

▪ How their personal data is collected and processed. Personal data is defined as any data that could be used to identify a user. This includes first and last name, age, postal address, email address, user location, and IP address;

▪ What rights users have regarding this data;

▪ Who is responsible for processing the personal data collected and processed;

▪ To whom this data is transmitted;

▪ Where applicable, the site's policy on cookies.

This privacy policy supplements the legal notices and Terms and Conditions of Use, which users can consult at the following address: https://platana.fr
ARTICLE 2: GENERAL PRINCIPLES REGARDING DATA COLLECTION AND PROCESSING
In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of website user data complies with the following principles:

▪ Lawfulness, fairness, and transparency: data may only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that their data is being collected and for what reasons;

▪ Limited purposes: data collection and processing are carried out to meet one or more of the objectives set out in these general terms and conditions of use;

▪ Minimization of data collection and processing: only data necessary for the proper execution of the objectives pursued by the site is collected;

▪ Limited data retention period: data is retained for a limited period of time, of which the user is informed. When this information cannot be communicated, the user is informed of the criteria used to determine the retention period;

▪ Integrity and confidentiality of data collected and processed: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.

In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data may only take place if it complies with at least one of the conditions listed below:

▪ The user has expressly consented to the processing;

▪ The processing is necessary for the proper performance of a contract;

▪ The processing is necessary for compliance with a legal obligation;

▪ The processing is necessary in order to protect the vital interests of the data subject or of another natural person;

▪ The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

▪ The processing and collection of personal data is necessary for the purposes of the legitimate and private interests pursued by the controller or by a third party.
ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED WHEN BROWSING THE WEBSITE
A. DATA COLLECTED AND PROCESSED AND METHOD OF COLLECTION

The personal data collected on the Platana website is as follows:
First name, last name, email address

This data is collected when the user performs one of the following operations on the website:
Contacting Platana

The data controller will store all data collected in its website's computer systems under reasonable security conditions for a period of: 3 years.

The collection and processing of data serves the following purposes:
Responding to requests made via the contact form

The data processing carried out is based on the following legal grounds:
Customer consent

B. TRANSMISSION OF DATA TO THIRD PARTIES

The personal data collected by the website is not transmitted to any third parties and is only processed by the website publisher.

C. DATAHOSTING

The Platana website is hosted by: WEBFLOW, whose headquarters are located at the following address:
39811th St., Floor 2, San Francisco, CA 94103

The data collected and processed by the website is hosted and processed within the European Union or elsewhere, in accordance with the requirements of European data protection regulations.
ARTICLE 4: DATA CONTROLLER
A. DATA CONTROLLER

The data controller for personal data is: Bilel AMMAR.
He can be contacted as follows:
The data controller can be contacted by telephone on 09.72.63.40.07 from 9 a.m. to 6 p.m. Monday to Friday

The data controller is responsible for determining the purposes and means of processing personal data.

B. OBLIGATIONS OF THE DATA CONTROLLER

The data controller undertakes to protect the personal data collected, not to pass it on to third parties without the user's knowledge, and to respect the purposes for which the data was collected.

The site has an SSL certificate to ensure that the information and data transfer through the site are secure.

An SSL ("Secure Socket Layer") certificate is designed to secure the data exchanged between the user and the site.

In addition, the data controller undertakes to notify the user in the event of any rectification or deletion of data, unless this would involve disproportionate formalities, costs, and procedures.

In the event that the integrity, confidentiality, or security of the user's personal data is compromised, the data controller undertakes to inform the user by any means.
ARTICLE 5: USER RIGHTS
In accordance with regulations concerning the processing of personal data, users have the rights listed below.

In order for the data controller to comply with their request, users are required to provide their first and last names and email address.

The data controller is required to respond to users within a maximum of 30 (thirty) days.


A. PRESENTATION OF THE USER'S RIGHTS REGARDING DATA COLLECTION AND PROCESSING

a. Right of access, rectification, and erasure

The user may view, update, modify, or request the deletion of data concerning them, in accordance with the procedure set out below:

Users must send an email to the personal data controller, specifying the subject of their request, to the contact email address

b. Right to data portability

Users have the right to request the portability of their personal data held by the site to another site, in accordance with the following procedure: 
The user must submit a request for the portability of their personal data to the data controller by sending an email to the address provided above

c. Right to restrict and object to data processing

Users have the right to request the restriction or object to the processing of their data by the website, which cannot refuse unless it can demonstrate the existence of legitimate and compelling reasons that override the interests, rights, and freedoms of the user.

In order to request the restriction of the processing of their data or to object to the processing of their data, users must follow the procedure below:
Users must submit a request for the restriction of the processing of their personal data by email to the data controller at


d. Right not to be subject to a decision based solely on automated processing

In accordance with the provisions of Regulation 2016/679, the user has the right not to be subject to a decision based solely on automated processing if the decision produces legal effects concerning them or similarly significantly affects them.

e. Right to determine the fate of data after death

Users are reminded that they can organize what should happen to their collected and processed data if they die, in accordance with Law No. 2016-1321 of October 7, 2016.

f. Right to refer the matter to the competent supervisory authority

In the event that the data controller decides not to respond to the user's request, and the user wishes to contest this decision, or if they believe that one of the rights listed above has been infringed, they are entitled to refer the matter to the CNIL (Commission Nationale de l'Informatique et des Libertés, https://www.cnil.fr) or any competent judge.

B. PERSONALDATA OF MINORS

In accordance with the provisions of Article 8 of European Regulation 2016/679 and the French Data Protection Act, only minors aged 15 or over may consent to the processing of their personal data.

If the user is a minor under the age of 15, the consent of a legal representative will be required in order for personal data to be collected and processed. The website publisher reserves the right to verify by any means that the user is over 15 years of age or that they have obtained the consent of a legal representative before browsing the website.
ARTICLE 6: USE OF COOKIES
The site may use "cookies." A "cookie" is a small file (less than 4 KB) stored by the site on the user's hard drive containing information about the user's browsing habits.

These files enable the site to process statistics and traffic information, facilitate navigation, and improve the service for the user's convenience.

For the use of cookies involving the storage and analysis of personal data, the user's consent is required. This consent is considered valid for a maximum period of six (6) months. At the end of this period, the site will again request the user's authorization to store cookies on their hard drive.

a. User opposition to the use of cookies by the

site Cookies that are not essential to the functioning of the site are only stored on the user's device after obtaining their consent. The user may withdraw their consent at any time, as follows:

Please click on the "withdraw consent" button

More generally, users are informed that they may oppose the storage of these cookies by configuring their browser software.
For information, users can find the steps to follow to configure their browser software to oppose the storage of cookies at the following addresses:

Chrome: https://support.google.com/accounts/answer/61416?hl=fr
Firefox: https://support.mozilla.org/fr/kb/enable-and-disable-cookies-websitepreferences
Safari: http://www.apple.com/legal/privacy/fr-ww/
Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windowsinternet-explorer-delete-manage-cookies
Opera: http://www.opera.com/help/tutorials/security/cookies/

If the user decides to disable cookies, they will still be able to browse the website. However, any malfunction of the site caused by this manipulation cannot be considered to be the fault of the site publisher.

b. Description of the "cookies" used by the site

The site publisher draws the user's attention to the fact that the following cookies are used during navigation: the pages requested
ARTICLE 7: TERMS AND CONDITIONS FOR MODIFYING THE PRIVACY POLICY
This privacy policy can be viewed at any time at the following address:https://platana.fr

The website publisher reserves the right to modify it to ensure compliance with applicable law.

Users are therefore invited to consult this privacy policy regularly to keep abreast of any changes that may be made to it. Users are informed that the last update to this privacy policy was made on: 08/16/2021.
ARTICLE 8: USER ACCEPTANCE OF THE PRIVACY POLICY
By browsing the site, the user certifies that they have read and understood this privacy policy and accepts its terms and conditions, particularly with regard to the collection and processing of their personal data, as well as the use of cookies.
www.platana.fr
PLATANA SAS – Address: 49, rue de Ponthieu, 75008, Paris
SIRET: 83231066800013 – RC: 832 310 668 - APE code: 6202A - VAT: FR 17 832310668