The right price, without sacrificing after-sales excellence: Électro Dépôt's winning bet

How can we simplify and centralize after-sales service management to improve operational efficiency? How can we prove that the promise of a fair price can coexist with irreproachable service quality? How can we transform after-sales service from a cost center into a genuine profit center? How to involve the customer in the after-sales journey to enhance transparency and satisfaction?
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Discover the keys to success for this positive-impact project, in terms of operational, financial and societal aspects.