AFTER SALE

Enhance your after-sales customer experience

A digital transformation of the after-sales world, for omnichannel support, optimal management and total customer satisfaction.

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A tailor-made after-sales experience with our products

Control your after-sales experience from A to Z

Manage your end-to-end customer service files

A detailed and intelligent scope to control and manage the requests of each client file.

Involve all stakeholders throughout a claim

Integrate, manage and organise the intervention of your various partners involved in the after-sales process.

Offer your customers a 100% digital and fluid experience

Turn your queues into a smooth and efficient experience.

Save time with a complete and intuitive back office

Real-time monitoring and analysis of the progress of each stage of the after-sales cycle.

Talk to one of our experts

How does it work?

Set up your processes

Our experts will guide you through the entire setup process.

Connect your tools

Synchronise your product and customer flows in real time with custom or pre-built integration.

Measure your KPIs

Track your after-sales performance in real time, by product type, brand, shop, team or sector.

Improve your productivity

Reduce your management costs and time.

Set up your processes

Our experts will guide you through the entire setup process.

Connect your tools

Synchronise your product and customer flows in real time with custom or pre-built integration.

Measure your KPIs

Track your after-sales performance in real time, by product type, brand, shop, team or sector.

Improve your productivity

Reduce your management costs and time.

Christophe Vermeulen

Vice President

The Olea solution is perfectly in line with our customer-centric approach to managing our callback campaigns. The follow-up and the fluidity make us accelerate the process. The support and availability of the Olea teams are real assets and have confirmed that this was the right choice.

"

Christophe Vermeulen

Vice President

The Olea solution is perfectly in line with our customer-centric approach to managing our callback campaigns. The follow-up and the fluidity make us accelerate the process. The support and availability of the Olea teams are real assets and have confirmed that this was the right choice.

"

Christophe Vermeulen

Vice President

The Olea solution is perfectly in line with our customer-centric approach to managing our callback campaigns. The follow-up and the fluidity make us accelerate the process. The support and availability of the Olea teams are real assets and have confirmed that this was the right choice.

"

Discover also our other products to boost your efficiency

The first platform that enables end-to-end after-sales management with a wide range of services that are tailored to your business, customers and partners.